NY Nurses President Honors Legacy of Filipino Caregivers

A New Era for Filipino Nurses: Jacqueline Juele-Shuster Takes the Helm

For Jacqueline Juele-Shuster, stepping into the role of president of the Philippine Nurses Association of New York (PNANY) is more than just a title; it’s a journey at a pivotal time. Founded in 1929, PNANY is gearing up to celebrate its centennial in 2029, a milestone that resonates deeply with Jacqueline. It’s a moment to honor the legacy of Filipino nurses who have shaped the association while also ensuring it remains significant for the next generation of professionals.

“Our theme, ‘Be a PILLAR: From Vision to Reality,’ embodies my vision for our 2026–2028 term,” Jacqueline shares with passion. She defines PILLAR as a guiding principle representing the organization’s priorities: Providing, Inclusivity, Learning, Legacy, Advocacy, and Resilience. For Jacqueline, her leadership is about strengthening bonds, creating learning opportunities, and building a welcoming space where every member feels valued and empowered.

“I want experienced nurses to mentor younger colleagues. I want internationally educated nurses to feel supported. I want our members to know their voices matter,” she says, her determination clear.

A Compassionate Leader in Action

In her professional life, Jacqueline balances numerous responsibilities. As the Wound Care Team Leader and Adult Nurse Practitioner at NYC Health + Hospitals | Carter, she has advanced expertise in wound and ostomy care. She also chairs key teams focused on improving skin integrity and clinical practices. Innovating in her field, Jacqueline explores the use of mobile photography for documenting wounds—a tool that’s changing the way healthcare professionals track healing.

She believes that education should be engaging and relevant. Using fruits and vegetables as visual aids, she teaches important lessons in pressure injury prevention. The effectiveness of this approach earned her project recognition in The Joint Commission Library’s “best-practice” collection. “Behind every wound is a person who deserves comfort, dignity, and the best chance to heal,” she states, emphasizing the emotional side of nursing.

A Family of Nurses

Jacqueline’s passion for nursing is deeply rooted in her upbringing. Raised in a family that prioritized education, perseverance, and excellence, she was inspired by her sisters, both of whom pursued nursing careers. Her eldest sister, Jocelyn Cesareo, served as a role model, advancing to a directorship in infection control. Another sister, Joji Jalandoni, exemplifies the community-centered spirit of nursing. Together, they support each other, creating a professional family dynamic where each success is a shared victory.

Their parents played a formative role as well. Both hardworking and enterprising, they instilled in Jacqueline and her siblings the importance of dedication and lifelong learning.

“My husband, Michael, understands the challenges of healthcare, and his support means the world to me,” she adds, highlighting her family’s integral role in her journey.

Embracing Change

Jacqueline acknowledges that the landscape of nursing is constantly evolving, with advances in technology and shifting healthcare demands. She believes that while adapting is crucial, the human connection must never be lost. “A digital record is useful, but it can’t replace the comfort a nurse brings by simply listening and connecting with patients,” she explains.

Addressing the complexities of staffing shortages, she advocates for a collaborative culture. “Quality healthcare relies not just on the competence of professionals, but also on their well-being and working conditions,” she emphasizes—balancing advocacy for both patients and nurses.

Preparing for the Future

Looking ahead to PNANY’s centennial, Jacqueline is eager to ensure the organization serves as a professional home for nurses at every career stage. It’s about honoring the past while opening doors for fresh ideas.

Her advice for young Filipinas drawn to nursing? “Invest in your education, stay curious, and find mentors who can uplift you.” She knows firsthand that while nursing can be immensely rewarding, it comes with challenges. But the qualities that Filipino nurses bring—compassion, adaptability, and a strong sense of service—are invaluable.

As she begins her two-year term, Jacqueline recognizes her journey is just beginning. “I may not accomplish everything I aspire to, but I hope to create a more connected and inclusive organization ready for the future,” she reflects. Ultimately, her leadership will be measured by the legacy she leaves for the Filipino nurses who follow in her footsteps.

In a world that often feels disconnected, Jacqueline Juele-Shuster stands as a beacon of hope and unity, committed to ensuring that every Filipino nurse feels empowered, valued, and ready to face the future.